Gaya APA
Kerpen, D. (2013).
Likeable Business; Why Today's Consumers Demand More and How Leaders Can Deliver .
America:
Mc Graw-Hill.
Gaya MLA
Kerpen, Dave.
"Likeable Business; Why Today's Consumers Demand More and How Leaders Can Deliver".
America:
Mc Graw-Hill,
2013.
Textbook.