Gaya APA

Misino, D, J. (2004). Negotiate & Win:Proven Strategies .From NYPD'S Top Hostage Nego . New York: McGraw-Hill.

Gaya MLA

Misino, Dominick, J.. "Negotiate & Win:Proven Strategies .From NYPD'S Top Hostage Nego". New York: McGraw-Hill, 2004. Text.