Gaya APA

Shockley, P, S., Zalabak, . (2009). Fundamentals of Organizational Communication; Knowledge, Sensitivity, Skills, Values (7). Boston: Pearson Education.

Gaya MLA

Shockley, Pamela, S.., Zalabak, . "Fundamentals of Organizational Communication; Knowledge, Sensitivity, Skills, Values". 7 Boston: Pearson Education, 2009. Textbook.